Cancellation & Refund

Before purchase

The applicable plan, price, billing period and service scope are shown before payment. Any statutory consumer rights remain unaffected.

Cancellation and refunds

Cancellation and refund eligibility depends on the purchased service, whether digital performance has begun, and mandatory consumer-law rights. Requests are reviewed using the transaction and service-delivery records.

Send requests to info@kervoni.com. Approved refunds are returned through the original payment method subject to payment-provider and bank processing times.